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At Master Staffing, Inc., we are proud to be accredited by The Joint Commission, the gold standard in healthcare staffing accreditation. This recognition reflects our unwavering commitment to providing the highest quality staffing solutions and ensuring the safety and well-being of patients, healthcare professionals, and the facilities we serve.
Subcontractors:
Master Staffing, Inc. will not use subcontractors for assigned employees unless the customer agrees in advance.
Job Assignment:
Assigned employees will only be placed in roles that match the job description provided by Master Staffing, Inc.
Floating to Other Departments:
If an assigned employee is asked to work in another department, it must be a similar unit where they have proven competency and hold the necessary certifications.
Comparable Units:
Employees will only be floated to areas with similar clinical needs and patient conditions.
Verification:
Master Staffing, Inc. will verify the employee’s licensure, certifications, education, and experience to ensure they are qualified for the job.
Client Orientation:
The client is responsible for orienting assigned employees to the facility, its rules, dress code, equipment, and validating their competency with the equipment.
Performance Evaluation:
The client must evaluate the employee’s performance in their role at the end of their assignment.
Reporting Issues:
The client must inform Master Staffing, Inc. within 24 hours of any competency issues, incidents, or complaints about the assigned employee. Any incident or injury report should also be communicated.
Incident Tracking:
Master Staffing, Inc. will document and track all incidents, including errors, injuries, and safety hazards related to the employee’s work.
Emergency Situations:
In emergencies or natural disasters, Master Staffing, Inc. will continue to provide support through alternative locations to ensure services remain available. A copy of our Emergency Management Plan is available upon request.
If you would like more information about our Joint Commission accreditation or how it benefits your healthcare facility or career, feel free to reach out to us at any time. Our team is happy to provide more details or address any questions you may have.
Contact Us:
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Our goal is to always provide you with a consistent level of service. If for any reason you are dissatisfied with our service or the service provided by one of our healthcare professionals, we encourage you to contact the local manager to discuss the issue.
Any individual or organization that has a concern about the quality and safety of patient care delivered by Master Staffing, Inc. healthcare professionals, which has not been addressed by Master Staffing, Inc. management, is encouraged to contact the Joint Commission at www.jointcommission.org or by calling the Office of Quality Monitoring at (630) 792-5636.